Reviews and Opinions of my services-
May 16, 2016
You rock!!!! Thanks for the great detailed report and such an awesome service. Don definitely puts his self in the customer moccasins and performs excellent job. Thanks for all the good advice.
May 4, 2016
Great inspection! I learned a lot and understand much more now. Thank you!
Don Hester handled the inspection for the condo I wished to purchase. Since I am not in the area, he coordinated with my son who is. Don was easy for my son to work with, scheduling the visit when my son could get time from his job. Both my son and I (and the real estate agent) were highly impressed by the care he took and the suggestions he made. His inspection was very thorough. He covered everything I could have thought of and more. The details he included, and his logic explaining what he described, was of great help to me in getting back to the seller for remediation, and, especially since I wasn't there to look in more detail myself, greatly relieved my apprehension about any problems that there might have been which would have come back to haunt me after the sale. I would most highly recommend Don to anyone who needs a thorough, professional inspection.
I have purchased and sold many homes using an inspector for both buying and selling. Don Hester is by far the best ever used. As others have said, his detail work, thorough documentation and up to date technology tools are far above any I've used in the past. He patiently explains what he observes if you are onsight with him. His written reports include written documentation with supporting digital photos, and links for further information. He confirmed all of our concerns about an expensive potential purchase and pointed out other areas of initial building practices that were causing present day issues that would be costly to repair/replace. Being armed with that type of information allows a house buyer to make a more realistic purchase price offer. He sets the bar high for any other inspector. I would use no other person.
Meghan Fravel on
Don is efficient, detailed and a blast to work with! We will always use NCW Home Inspections and recommend him to everyone purchasing a home in the area! Thanks Don!
by gramsky1 on 06/07/2015
My husband and I would highly recommend NCW Home Inspections LLC for your home inspection needs! Don is very thorough, informative, and makes you feel confident that he knows what he is talking about. He supports what he says by including backup articles, documentation, websites, even videos if you have questions on specific topics you have never heard of before, like he did for us when we had never heard about a pump being used to carry waste up to city sewers from a home we were considering. Our report was delivered very quickly by email and was 104 pages, or more, I want to say , of items that were of concern or should be fixed immediately , going to be needing service & should be monitored. We plan on calling on him again when we find another home we'd like to consider. He also inspected a home our daughter and her husband ended up purchasing and helped with getting some repairs taken care of by the previous owners that saved her some money in the future! Does a great job!
Emilia K. Wenatchee, WA 6/3/2015
Agents worst nightmare!!! ;) Let's see our agent gave us a list of three different inspectors (NCW Home Inspections LLC was not one of them), one number no longer was active, second number the inspector was unreachable never returned our call so we went with the third and last because we didn't know any better. The inspector missed MOLD, which was very obvious to someone moving from the Westside. When I pointed it out he acted as if I had lost my mind and that it was nothing. We closed the deal, but after the first major rainfall we realized that we had a leak in the roof right above where the ceiling was moldy.
With the next home purchase I decided to go with Don Hester, NCW Home Inspections LLC. He is absolutely AMAZING! Incredibly detail oriented, and will take the time to inspect everything that is accessible. He does not cut corners. On a personal level he is fun to talk to and is willing to have you tag along with him through out the inspection. His reports are long (around 100 pages), detailed and accompanied with pictures. He might be a bit more expensive than most ($50-$100 more, depending on the size of the property), but there is a good reason for that.
My feeling is that on such a large purchase as a home it's worth to pay a little more for an exceptional inspector that will save you much more than you paid for him in the long run. He works for YOU and not for the agents. His inspections are there to educate you about your soon to be purchase and not to steer you in any direction.
Great person and company. I 100% recommend him. Thanks Don.
Mar 20, 2015
Very thorough, I would very highly recommend Don for a home or commercial inspection.
Brooke R. Wenatchee, WA 4/11/2015
We have used NCW Home Inspections twice recently. Don Hester does excellent work and is very thorough. His reports are concise and easy to understand. We highly recommend Don Hester and NCW Home Inspections. Don goes above and beyond in his willingness to answer any questions that you might have!
Julie M. Seattle, WA 2/3/2015
We were very grateful and impressed with the thorough inspection report that Don provided us on a home we purchased in the Leavenworth area recently. His lengthy report is very detailed, easily understood (no jargon and he provides helpful links to explain or illustrate technical issues), and gave us piece of mind that we knew what the state of the home we were buying. We would definitely use him again, and highly recommend him. Thanks Don!
Morgan W. Washington, DC 8/30/2014
Can't say enough positive about these guys- they are fantastic. We were new to the area and about to buy a home and had no clue in what to look for. The inspection by NCW gave us all the information we needed to make an educated decision in buying. We also learned so much about our home and how to improve and maintain it. Thank you NCW!!!! If you want a thorough, efficient, reliable, friendly home inspector, call these guys!!
By: B L., Issaquah, WA
On: Yelp, 12/04/2014
Comment: I was impressed with NCW Home Inspection's report and Don's knowledge. I particularly liked how the inspection report identified problem areas and provided examples how those issue could be remedied. I would recommend NCW Home Inspection and Don for your next inspection!
Dec 4, 2014
Great experience with Don and his inspection report. He took the time to explain things to me as he was inspecting the property and provided a thorough inspection report. The inspection report also provided examples of how the issues could be correctly. Thanks!
Great service, Great Inspection and Great Person. I have had many inspections done on all my homes before and Don is by FAR the best and most personal and is working for you which is the most important factor.
Thank you Don.
Don performed an inspection on a commercial property for us - and saved us from a financial nightmare. The sellers were very nice, but deliberately mislead us about the condition of the building and attempted to conceal the required repairs. Don was able to reveal the extent of work needed and provided great resources. Needless to say, we didn't buy that one! Thanks Don.
When Don is done with a home inspection my clients feel like they know their home from top to bottom. After the transaction is complete he is happy to answer any questions that come up. He provides a detailed report that is easy to work with and reference. My clients find he is a good source to call upon for advise if an issue does arise with their home. He has reputable contacts other for service providers in the area too. He is a wealth of information. I am always pleased with his professionalism and pleasant attitude. It is a pleasure to work with someone as knowledgeable as Don. I highly recommend Don and am grateful to have such an enthusiastic home inspector!
Don Hester conducted a thorough inspection and produced an excellent report for our recently purchased house. The inspection required over 4 hours and addressed all aspects of the house. Don was able and willing to focus on specific questions and concerns I had about the house. He was very professional and clearly answered my questions. I was particularly impressed by his willingness to spend approximately an hour in the house’s cramped crawl space to ensure a thorough inspection of that critical area. The report was very comprehensive and clearly written with illustrations and pictures taken during the inspection to illustrate points. It also has information link throughout describing products to address problems and procedure for long term maintenance. The report definitely helped with short term decisions to purchases the house and will be a valuable resource document in the future. I highly recommend Don.
I have worked with Don on multiple occasions fixing troubled HVAC systems he has found during home inspections. There is no doubt that Don is the best! He is consistent and expects perfection from new homes and remodels! As a side effect my level of craftsmanship has improved. Before leaving any job i ask myself one question...What if Don inspected this?
Don did a fantastic job! We bought a new home and it was time for our 1 year warranty checkup on our home and being new homeowners we knew little of what we should have our builder fix as part of the warranty and with Don's inspection we learned a few things were not done correctly and needed to be fixed. We would have never known this because we knew nothing of electrical and about what needed to be "weather proofed" and he found things that if found later would have come out of our pockets, thankfully Don gave is a very detailed report with pictures that we could just show our builder, it was great! Later we had few questions and he as very prompt in answering our emails. I definitely RECOMMEND him for any home inspection.
Don Hester was meticulous. I've bought homes in Seattle, and none of those inspectors was as thorough and nice. Plus he gave me a great list of reputable contractors to help in the future.
Professional and friendly manner. Inspection was complete and so informative. Results of the inspection were done within just a few days and were detailed - and easy to understand with photos as well. Highly recommend - great job!
This is a very thorough and useful document – thank you for your timeliness in creating it and your professionalism. Much appreciated.
A review of an inspection-
I was SUPER happy following you around and learning about my new "castle"!
Thanks for explaining things in my language and being so thorough. I will most definitely be calling you when I am in there and getting out my "laundry list" of things to take care of. I can't wait!
If I have a friend or neighbor or anyone else I know buying a house you will surely be recommended for their inspection!
We were very happy with the inspection process and reports. You were timely, thorough and clear in your findings. We are able to use the report to get the seller to fix problems without issues coming up. We won't hesitate to refer you to anyone we know who needs an inspection!
John and Susan Lucas
Thanks again for your report. You did the most thorough inspection I have ever seen or heard of in my 4 years of real estate sales. The buyers are going forward with a real clear picture of what needs to be done. I thought you represented your clients in an exceptional fashion. I was very impressed with your perspective and balance that were a perfect
complement to your thoroughness. Well done.
Yes * More Weight is given to a report where work has been completed.
Work Completed Date:
September 18, 2010
Home Build Year:
Description Of Work:
pre purchase home inspection and report
I contacted NCW by email from their website. They followed up promptly with phone call to confirm a time to meet as we had to drive 2 1/2 hours to meet. He was early and already at work when we got there. Neat clean, well spoken and a very nice guy. He showed us what he found on the 96 year old historic home as he went along and discusssed both the good and not so good things he found. He also provided helpful suggestions about causes, solutions and options. Don arrived with all the tools including inside and outside shoes which he switched every trip through the door to make sure he was not tracking tar for the roof onto the carpets. He covered every inch of the place from the top of the roof to the depths of the crawl space and took lots of pictures all the way through. After about four hours he was done and sat down with us to go over everything he found and discuss possible resolutions. Today I recieved the final report as promised and was amazed at the detail. 90 pages including lots of pictures so I know what my crawl space looks like without the need to actually Crawl in it. Ditto the attic, roof, etc. The report includes links to websites for evry problem (including one to a website offering reproductions to replace a faulty 90 year old light switch) Just a really good job and a nice guy who charges fairly and over delivers on his services. He even had a nice locally made housewarming gift for my wife. I would highly recommend NCW to anyone needing home inspection servcies!!!
Thanks for your help. As I stated, I was very impressed with your inspection and your report. It was clear that you loved your job. It showed. I would recommend you to friends and family without hesitation.
Very pleasant and helpful. We had a problem we had to solve and he checked with his sources for 3 days and found a good solution for us. I would highly recommend him for anyone needing an inspection. He was very thorough and fixing everything on his list will prevent us from having any structural problems at closing.
Thanks again. Jim and Marianne
Don gave our property a very thorough inspection with thoughtful advice and comment. The report was easy to read, and very detailed. Don was happy to provide follow-up information and comments. A very easy person to work with. He had a professional attitude, and we feel he not only provided a valuable service (home inspection) but also a high quality product (report). I would highly recommend Don for any inspection needs you may have.
Kerrie and Bervil Marsh
We felt Don did a very thorough and proffessional job inspection our property. The report was very thorough and easy to understand and we appreciated all the pictures he included with the report. We would recommend Don to other prospective home buyers without hesitation.
Thank you Don.
We were very satisfied with the inspection process, as well as the inspection report. We thought you did a thorough and professional job. We will defnitely recommend your service to friends and relatives.
Jack and Jacqueline
I wanted to let you know that I am very satisfied with you inspecting my home. You took the time to explain everything to me and I really appreciate that. As a first time home buyer, everything is pretty overwhelming and it is nice when someone, like yourself, actually explains what is going on.
Thanks, Kyle Glenn
Don is very thorough and a value to WAFA's future homeowners by identifying construction deficiencies that might well result in costly future repairs.
Donald was very thorough and he was very informative about what he was doing. I felt he was very knowledgable about everything he inspected. I felt very confident that if there was anything questionable about the home he would find and inform me about it. I appreciated his professional attitude.
You did a great job and I am so glad you were the inspector! You were more detailed than I expected and as a result I will be moving into a house with no issues! It was a pleasure to meet you and I appreciate your invitation to call you if there are issues in the future for which I might need your expertise and guidance. Thank you for a great job!
Tudi Bohn-Lewis, Owner/Broker- Lake Roosevelt Views, Inc
Don did a VERY thorough, detailed inspection of our house. He is knowledgeable about materials and building techniques for every system and every part of the house, and is able to communicate the issues/problems effectively verbally as well as with the use of photographs and a written description. I am so glad we got this Inspection - I think the report Don provided us will be a great resource for years and years.
Don is wonderful! He is very thorough and leaves no stone unturned. Don explains everything and his report is very detailed with photos and specifics including explanations and even instructions if you are a DIY person. He even encourages you to video his inspection just in case you want to review it (not that you need to with his detailed report). Don will check any house I look at purchasing or selling from now on.
We've been homeowners for over 20 years and have had 5 full inspections performed, two of them pre-sale and the other 3 as regular home maintenance. The inspection that NCWHI just conducted was easily the best. Don Hester spent over four hours thoroughly checking every component of the home, inside and outside. He came equipped with everything he needed to gain access, probe, and document every nook & cranny, every mechanical component, and every at-risk structural feature. After the inspection, he brought me around the house to demonstrate areas of particular concern. The written report was comprehensive, yet easy for a layperson to follow. The extensive photos were particularly helpful. Not only did the report point out problems, but it also offered solutions and good sources of information. Don called after I had a chance to digest the report so that he could answer any outstanding questions. Don is a friendly, knowledgeable, hard-working professional. HIGHLY RECOMMENDED.
Don is the real deal when it comes to inspections! I have been in and around construction for 35 years and he knows his stuff from a practical point of view.
Thanks for the quality inspection and information. We really appreciated it!
Alicen and Todd Jul 13, 2012
Don is amazingly knowledgeable, and the inspection report we received was not only incredibly useful for getting the information we need to close on our house, but will be an essential guide to caring for our home in the years to come. Don's sincere love for what he does shines through in his service, beautiful and thorough report, and caring follow-up. To anyone looking for piece of mind in the home they are about to buy, give Don a call. We feel so fortunate that we did.
I wanted a thorough home inspection and Don did just that from the top of the roof to the basement.
His inspection included people to call to do the repairs. He also gave me some valuable how to tips. Have questions about the report or need a recommendation Don has told me I can call him anytime.
Don Hester at NCW is a great home inspector. His dedication is amazing. I, too, work in the field and the detail and energy he puts into providing the best information to clients is phenomenal. He is an industry leader.
Don is incredibly knowledgeable and provided a great service to us as first time home buyers. We purchased an older home and Don did a very thorough inspection that provided us with a good understanding of what we were getting into. Don spent 4-5 hours performing the inspection and answered all our questions. He's friendly, detail oriented and I highly recommend his services.
Don was very easy to work with. We appreciated his willingness to accommodate our tricky schedules so we could be present for the inspection. He was thorough and knowledgeable and he provided us with a detailed written report that we have been glad to have as a reference as we become familiar with and make improvements to our new home. He included a useful list of qualified [plumbing, electrical, etc.] professionals in the area for us to contact for further service, if desired. We were pleased to have the opportunity to work with Don.
Thorough and communicative. We felt that we were informed of any gating factors in our home purchase. We received a comprehensive report that allowed us to easily negotiate with the seller all items needing attention before we could agree to the transaction.